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For Care Management Teams

Stop chasing patients. Let them come to you.

ChronicCareIQ keeps patients engaged between visits through simple check-ins and condition-specific workflows. Spend less time chasing updates and more time responding to the patients who need attention
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See How It Works
4.8
800+ patient reviews

Your day shouldn't be
an endless call list

Your team calls patient after patient while the ones who need you most get lost in the queue. The manual approach doesn't scale. Flip it: ChronicCareIQ enables patients to come to you, so you spend your time helping those who are trending in the wrong direction.

What ChronicCareIQ does for you

A calmer, more proactive day.
  • Digitally engage patients without endless outreach
  • Prioritize the patients who need attention
  • Automate manual care activity documentation
See Our Platform
ChronicCareIQ patient dashboard showing a list of patients with their risk status - with color-coded status indicators highlighting patients at high risk (red), moderate risk (yellow), and stable (green).
How it Works

From Patient Check-In To Care-Team Action

Cardiology Patient App Screenshots

Patients Stay Engaged

Patients complete simple, condition-specific check-ins between visits, using devices they already own.
Explore PatientIQ
ChronicCareIQ patient dashboard showing a list of patients with their risk status — with color-coded status indicators highlighting patients at high risk (red), moderate risk (yellow), and stable (green).

Prioritize The Right Patients

Responses, symptom trends, and connected-device readings surface in one color-coded dashboard. 
Explore RiskIQ
ChronicCareIQ patient comments view showing a care team's message thread with a patient, with a Send Message panel open — pre-filled with a medication refill response, billing set to RPM/CCM/APCM, and time automatically tracked for the interaction.

Take Action Without Extra Work

You work the list from highest priority to lowest, with documentation and billable activity captured automatically.
Explore CallerIQ

The most-reviewed care management platform

4.8 stars · 800+ patient reviews — every one unsolicited. Read them on Google Play and the App Store.

ChronicCareIQ has helped tremendously in keeping in touch with our patients on a constant and recurrent basis. It has also helped us improve our quality scores, decrease our emergency room utilization, and also decrease hospitalizations.
Dr. Salma SaigerInternist, Salma Mazhar MD PA Primary Care Clinic
Dr. Salma Saiger
Doctors are not going to be able to live without ChronicCareIQ. The convenience and regular contact with patients is the big key going forward.
Dr. Gary P. JonesThoracic Surgeon, Louisiana Cardiovascular & Thoracic Institute
Dr. Gary P. Jones
As a healthcare provider committed to delivering the highest quality of care, ChronicCareIQ has become an indispensable ally in our mission. The platform's impact on patient outcomes, from reducing hospital admissions to enhancing communication and achieving financial success, has exceeded our expectations.
Dr. Jim Carmical MDPrimary Care Physician, Woodside Medical
Dr. Jim Carmical MD
I’ve really been pleased with our patient retention rate with ChronicCareIQ. Patients are very thankful for it and want to continue using it.
Dr. Brian FlowersCardiologist, Birmingham Heart Clinic
Dr. Brian Flowers
At Chesapeake & Washington Heart Care, we've seen remarkable improvements with ChronicCareIQ. It has greatly enhanced the efficiency of our phone interactions and the promptness in updating patient care. This has been vital in providing timely and effective healthcare services to our patients.
Gina Baxter Chief Operating Officer, Chesapeake and Washington Heart Care
Gina Baxter
With ChronicCareIQ, we are better in touch with our patients, and patients feel better knowing that they have daily or regular contact with our office. We have also seen a significant decrease in office call volume.
Dr. James WestInternist, Perimeter North Internal Medicine
Dr. James West
ChronicCareIQ has helped tremendously in keeping in touch with our patients on a constant and recurrent basis. It has also helped us improve our quality scores, decrease our emergency room utilization, and also decrease hospitalizations.
Dr. Salma Saiger Internist, Salma Mazhar MD PA Primary Care Clinic
Dr. Salma Saiger
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Plugs in to the systems you already use

Native integrations with your EHRs, phone systems, and connected devices, plus an open API to meet you wherever your data lives.
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More about integrations

Less Manual Work. More patient impact.

Manage more patients with the same team

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“ChronicCareIQ has not only streamlined our processes but also brought us closer to our patients. The ability to quickly respond to patient needs, sometimes even preemptively, has been a game-changer. Our nurses can now manage more patients effectively, ensuring better care and improved outcomes. This platform has transformed how we engage with our patients, making healthcare more accessible and responsive.”
Amanda Austin, MSN-NE, RN, Director of Remote Care Management at ARcare

One dashboard instead of endless follow-up lists

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“If my patients experience changes in their symptoms or report readings that fall outside of our clinical thresholds, I know immediately through my ChronicCareIQ dashboard. I feel that I'm able to do my job much more efficiently and successfully by having a single view into all of my patients in one simple dashboard.”
Donna Hardy, Chronic Care Coordinator, Birmingham Heart Clinic

Fewer phone calls and manual tasks

MedCorps Asthma & Pulmonary Specialists reported that using ChronicCareIQ has “really cut back on patient phone calls to the CCM managers.”

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“CCIQ is such an integral part of our success. We could not have taken on the number of patients that we have without CCIQ. What we do takes multiple tasks off of the entire clinical floor team on a daily basis. This gives providers more time to perform sick visits, review labs and diagnostics, perform peer-to-peer reviews, or to chart.”
Kristy Townsend, PhD, Better Weighs to Better Health
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Explore By Program, Specialty, Or Resource

Chronic Care Management (CCM)

Supports non-face-to-face care for patients with multiple chronic conditions through care coordination, symptom monitoring, outreach, and follow-up between visits.

Remote Patient Monitoring (RPM)

Supports physiologic monitoring through connected readings such as weight, blood pressure, pulse oximetry, and other supported device data.

Principal Care Management (PCM)

Supports focused care for patients with a single high-risk chronic condition through disease-specific care planning, communication, and ongoing clinical management between visits.

Advanced Primary Care Management (APCM)

Supports population-based primary care for Medicare beneficiaries through complexity-based tiers, proactive follow-up, and monthly care-management services.

Chronic Pain Management (CPM)

Supports ongoing management of chronic pain through pain assessment, medication management, care coordination, and person-centered treatment planning.

Behavioral Health Integration (BHI)

Supports ongoing behavioral health care through patient follow-up, symptom monitoring, and collaboration across care teams.

Transitional Care Management (TCM)

Supports coordinated care for recently discharged patients through outreach, medication reconciliation, and follow-up during recovery at home.

Remote Therapeutic Monitoring (RTM)

Supports monitoring of therapy adherence and treatment response for patients with musculoskeletal and respiratory conditions.

Cardiology

Identify meaningful cardiac changes sooner through connected-device readings, symptom tracking, and condition-specific monitoring protocols.

Pulmonology

Track respiratory health between visits through oxygen saturation trends, symptom reporting, inhaler adherence, and treatment response.

Primary Care

Monitor chronic conditions between visits through symptom reporting, blood pressure, glucose, weight, mood, and medication adherence trends.

Nephrology

Monitor kidney health through blood pressure trends, fluid and weight tracking, symptom reporting, and medication adherence.

Neurology

Track neurologic symptoms, mobility changes, medication adherence, and functional status through structured assessments and monitoring.

Gastroenterology

Support ongoing behavioral health care through mood screening, medication adherence monitoring, risk assessment, and condition-specific protocols.

Behavioral Health

Support ongoing behavioral health care through mood screening, medication adherence monitoring, risk assessment, and condition-specific protocols.

Multi-Specialty

Manage multiple chronic conditions from one platform with symptom tracking, medication adherence monitoring, and specialty-specific care protocols.

Primary Care Practice Scales Care & Saves Lives with ChronicCareIQ

As enrollment grew, the limits of HPG's previous platform was exposed, leaving teams stuck managing patients across multiple systems.
Read More

Rural Cardiology Practice Improves Chronic Disease Management, Generates $132/hour In Reimbursable Revenue

Fast-growing primary care practice scales CCM program with ChronicCareIQ, generating $164/ho per patient, and boosts MIPS by 80%.
Read More

Primary Care Practice Generates $164/hour with ChronicCareIQ

Fast-growing primary care practice scales CCM program with ChronicCareIQ, generating $164/ho per patient, and boosts MIPS by 80%.
Read More

Completed AICPA SOC 2 Examination

HIPAA Compliant

FAQ

Patients can engage via a smartphone, or via phone call from a care manager.

RiskIQ helps prioritize patients based on patient-reported check-ins, symptom trends, connected-device readings when available, and care-management activity. It supports care-team decision-making and does not replace clinical judgment.

Yes. ChronicCareIQ supports CCM, RPM, RTM, PCM, BHI/CoCM, TCM, APCM, and CPM in one platform, helping care teams manage multiple programs without separate workflows.

CallerIQ helps capture qualifying phone-based care activity, PatientIQ keeps patient context organized, and BillingIQ supports optimal supported billing-code combinations and audit-defensible documentation.

ChronicCareIQ is designed to reduce manual outreach, tracking, and after-the-fact documentation by giving care teams a prioritized workflow for patient follow-up.

See a calmer, more proactive care-team workflow

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ChronicCareIQ patient dashboard showing a list of patients with their risk status, RiskIQ score, weekly score change, care protocol, and contact information.