The practice reports improved sustainability, stronger patient engagement, and greater confidence in its ability to care for high-risk populations at scale.
Louisiana Cardiovascular & Thoracic Institute (LACVT) is a rural cardiology practice in Alexandria, Louisiana, serving a population with high rates of chronic disease, including heart disease and diabetes. The practice consists of one physician and four nurse practitioners and operates in a region where heart disease mortality is significantly higher than the national average.
Led clinically by Lori Francis, Clinical Director of the diabetes relief and cardiovascular program, the practice focuses on proactive, continuous care rather than episodic visits—particularly for patients with complex, long-term conditions and limited health literacy.
ChronicCareIQ has made it easier for rural patients to stay connected to their care teams without long drives or office visits. For providers, the increase in virtual touchpoints is now visible, trackable, and reimbursable, giving teams a clearer picture of patient needs while supporting sustainable care delivery.
371 patients enrolled in RPM
“We’re able to capture the work we were doing before, but just didn’t have the tools to capture. The integration with our EHR, athenahealth, works beautifully, and makes our billing easier so there’s less work for our in-house billers. Plus, patients just love it.”
