Chronic Pain Management Software For Structured Pain Care

ChronicCareIQ helps high-volume Medicare practices manage chronic pain patients with while reducing manual administrative burden, and capturing reimbursement for care you already provide.

4.8

800+ unsolicited patient reviews

What is Chronic Pain Management?

Chronic Pain Management reimburses practices for ongoing pain assessment, medication management, care coordination, and person-centered care planning for patients experiencing persistent or recurrent pain.

Patients experiencing chronic pain that persists or recurs for longer than three months and requires ongoing assessment, management, care planning, or coordination between visits.

Around $86/month for the base chronic pain management bundle, G3002, plus add-on reimbursement for additional time with G3003. See the full breakdown below.

Chronic Pain Care Creates Manual Work That’s Easy To Underdocument

Chronic pain does not fit neatly into a single visit. Patients may need recurring pain assessment, medication review, care-plan updates, functional-status check-ins, coordination with other providers, patient education, and ongoing communication between visits.

When that work is spread across calls, EHR notes, task lists, and manual follow-up, care teams can easily lose visibility into how patients are doing and what work has been completed to support them.

How ChronicCareIQ Simplifies CPM

ChronicCareIQ helps practices operationalize CPM around recurring pain assessment, patient communication, care-plan updates, documentation, and reimbursement.

Identify, Enroll & Organize CPM Patients

Help care teams manage patients experiencing persistent or recurrent pain through structured monthly care-management workflows.

Track Pain Status & Follow-Up Needs Between Visits

RiskIQ automatically detects rising critical-event risk in patients, helping care teams prioritize patients who need attention right now.

Automatically Capture & Document CPM Activity

ChronicCareIQ captures qualifying CPM activity and organizes audit-defensible documentation as your team follows up.

Leverages the EHR, phone systems, and connected devices your practice already uses.

Why Care Management Programs Fail As They Grow

How Much Do CPM
CPT Codes Reimburse?

CPT Code

What it covers

Time / requirement

Est. monthly reimbursement*

G3002

Chronic pain management — monthly bundle

Initial face-to-face ≥30 min; first 30 min/mo by physician/QHP

~$86

G3003

Add-on to G3002

Each additional 15 min

~$31

**Estimated 2026 national non-facility Medicare reimbursement. Actual reimbursement varies by geography, payer, site of service, patient eligibility, documentation, and billing circumstances. This content is educational and is not billing, coding, or legal advice.

See Your Reimbursement Potential

Enter your NPI and we'll estimate the recurring monthly revenue your practice could generate from CPM and other programs — based on your real patient population.

Supporting structured chronic pain management between visits

Simplified reimbursement for ongoing chronic pain care

ChronicCareIQ helps practices consolidate monthly CPM documentation, patient-management activity, and reimbursement workflows inside one platform with audit-defensible records.

Improved visibility between patients and care teams

“The app keeps me aware of my vitals that can impact my health conditions. It also keeps me in closer contact with my doctor's office without having to go in to the clinic.”

B. Walton, patient

CPM Fits Wherever Chronic Pain Is Managed

Persistent and recurrent pain shows up across specialties, from primary care to neurology. See how CPM supports the patients you treat.

Cardiology

Identify meaningful cardiac changes sooner through connected-device readings, symptom tracking, and condition-specific monitoring protocols.

Pulmonology

Track respiratory health between visits through oxygen saturation trends, symptom reporting, inhaler adherence, and treatment response.

Primary Care

Monitor chronic conditions between visits through symptom reporting, blood pressure, glucose, weight, mood, and medication adherence trends.

Nephrology

Monitor kidney health through blood pressure trends, fluid and weight tracking, symptom reporting, and medication adherence.

Neurology

Track neurologic symptoms, mobility changes, medication adherence, and functional status through structured assessments and monitoring.

Gastroenterology

Support ongoing behavioral health care through mood screening, medication adherence monitoring, risk assessment, and condition-specific protocols.

Behavioral Health

Support ongoing behavioral health care through mood screening, medication adherence monitoring, risk assessment, and condition-specific protocols.

Multi-Specialty

Manage multiple chronic conditions from one platform with symptom tracking, medication adherence monitoring, and specialty-specific care protocols.

When Patients Engage, Care Programs Scale

4.8 stars. 800+ patient reviews. Every rating below is unsolicited.
No incentives. No campaigns.

4.8

4.8

ChronicCareIQ has helped tremendously in keeping in touch with our patients on a constant and recurrent basis. It has also helped us improve our quality scores, decrease our emergency room utilization, and also decrease hospitalizations.

Dr. Salma SaigerInternist, Salma Mazhar MD PA Primary Care Clinic

Doctors are not going to be able to live without ChronicCareIQ. The convenience and regular contact with patients is the big key going forward.

Dr. Gary P. JonesThoracic Surgeon, Louisiana Cardiovascular & Thoracic Institute

As a healthcare provider committed to delivering the highest quality of care, ChronicCareIQ has become an indispensable ally in our mission. The platform's impact on patient outcomes, from reducing hospital admissions to enhancing communication and achieving financial success, has exceeded our expectations.

Dr. Jim Carmical MDPrimary Care Physician, Woodside Medical

I’ve really been pleased with our patient retention rate with ChronicCareIQ. Patients are very thankful for it and want to continue using it.

Dr. Brian FlowersCardiologist, Birmingham Heart Clinic

At Chesapeake & Washington Heart Care, we've seen remarkable improvements with ChronicCareIQ. It has greatly enhanced the efficiency of our phone interactions and the promptness in updating patient care. This has been vital in providing timely and effective healthcare services to our patients.

Gina Baxter Chief Operating Officer, Chesapeake and Washington Heart Care

With ChronicCareIQ, we are better in touch with our patients, and patients feel better knowing that they have daily or regular contact with our office. We have also seen a significant decrease in office call volume.

Dr. James WestInternist, Perimeter North Internal Medicine

ChronicCareIQ has helped tremendously in keeping in touch with our patients on a constant and recurrent basis. It has also helped us improve our quality scores, decrease our emergency room utilization, and also decrease hospitalizations.

Dr. Salma Saiger Internist, Salma Mazhar MD PA Primary Care Clinic

FAQ

How is CPM different from CCM?

CPM supports ongoing care management for patients with persistent or recurrent chronic pain, lasting more than 3 months. CCM supports non-face-to-face care management for patients with two or more chronic conditions expected to last at least 12 months. Some patients may have care needs that involve multiple programs, but billing depends on patient eligibility, payer rules, timing, documentation, and avoiding duplicate or incompatible billing.

Which practices are a strong fit for CPM?

CPM may be relevant for primary care, multispecialty, pain management, orthopedics, neurology, rheumatology, physical medicine and rehabilitation, and other practices managing Medicare patients with persistent or recurrent pain that requires ongoing care planning and follow-up.

What activities are commonly part of CPM?

CPM workflows may include pain assessment, medication review, care-plan updates, patient communication, functional-status follow-up, coordination with other providers, patient education, and documentation of qualifying care-management activity.

Who manages CPM work: providers or clinical staff?

CPM workflows may involve providers, qualified health professionals, and care-team staff depending on the billing model, staffing structure, scope of practice, documentation requirements, and payer rules.

How does ChronicCareIQ help maintain visibility between visits?

ChronicCareIQ helps practices organize patient-reported pain status, follow-up needs, patient communication, care-plan activity, medication-management support, documentation, and reimbursement workflows in one connected platform.

Does CPM require manual time tracking?

CPM includes time-based requirements, but practices still need clear documentation supporting eligibility, patient communication, care coordination, care-plan activity, and billing requirements. ChronicCareIQ helps keep that documentation connected and easier to review.

How does ChronicCareIQ keep CPM documentation audit-defensible?

ChronicCareIQ helps organize qualifying patient communication, care coordination, medication-management support, care-plan activity, and program documentation into clearer records that support internal review and payer audit readiness.

Build a modern,  Scalable CPM program