Connect behavioral health coordination to the rest of your care programs

Coordinate behavioral health care, patient follow-up, and psychiatric consultation between visits—and capture reimbursement for the care your teams are already providing.

4.8

800+ unsolicited patient reviews

What is Behavioral Health Integration?

Behavioral Health Integration reimburses practices for structured behavioral health care management between visits. Collaborative Care Management is a more structured model that includes a behavioral health care manager and psychiatric consultant.

Patients with behavioral health conditions who need ongoing care coordination, monitoring with validated rating scales, and in CoCM, psychiatric consultation.

Around $57/month for general BHI (99484) and an initial payment of around $160 for the first month of Collaborative Care, then varying amounts for subsequent months and add-on time. See the full breakdown below.

Behavioral Health Follow-Up Gets Lost Between Care Teams

Behavioral health needs rarely stay separate from medical care. Patients may need symptom follow-up, screening review, medication coordination, care-plan updates, psychiatric consultation, and ongoing support between visits.

Without a connected BHI or CoCM workflow, that work gets scattered across calls, notes, tasks, rating scales, referrals, and handoffs between medical and behavioral health teams.

How ChronicCareIQ Simplifies BHI & CoCM

Coordinate Behavioral Health Outreach

Support patient enrollment, follow-up, and behavioral health coordination in one connected workflow.

Track Patient Progress Over Time

The RiskIQ dashboard helps care teams prioritize condition-specific changes and identify BHI-CoCM patients who need additional behavioral-health follow-up.

Capture Collaborative-Care Reimbursement

ChronicCareIQ captures qualifying care activity and organizes audit-defensible documentation as your team follows up.

Leverages the EHR, phone systems, and connected devices your practice already uses.

Why Care Management Programs Fail As They Grow

How Much Do BHI & CoCM
CPT Codes Reimburse?

CPT Code

What it covers

Time / requirement

Est. monthly reimbursement*

99484

Behavioral Health Integration (general)

≥ 20 min clinical staff time/mo

~$57

99492

Collaborative Care — initial

First 70 min, first month

~$160

99493

Collaborative Care — subsequent

First 60 min, subsequent month

~$145

99494

Collaborative Care (add-on)

Each additional 30 min

~$61

**Estimated 2026 national non-facility Medicare reimbursement. Actual reimbursement varies by geography, payer, site of service, patient eligibility, documentation, and billing circumstances. This content is educational and is not billing, coding, or legal advice.

See Your Reimbursement Potential

Enter your NPI and we'll estimate the recurring monthly revenue your practice could generate from BHI/CoCM and other programs — based on your real patient population.

Managing integrated care programs at scale

1,900%+ reported ROI

ARcare used ChronicCareIQ to support behavioral health coordination and other care programs across 3,500+ managed patients while consolidating care-management workflows and reducing manual administrative work.

More connected collaboration between care teams

“Gaining insights and guidance from primary care physicians can sometimes be challenging. When our primary care partners are using ChronicCareIQ, it's much easier for us to stay connected and informed while also making sure each care team member is reimbursed properly.”

Psychiatrist

Behavioral Health Connects Across Your Practice

BHI and CoCM coordinate behavioral health alongside the rest of a patient’s care. See how they fit your specialty.

Cardiology

Identify meaningful cardiac changes sooner through connected-device readings, symptom tracking, and condition-specific monitoring protocols.

Pulmonology

Track respiratory health between visits through oxygen saturation trends, symptom reporting, inhaler adherence, and treatment response.

Primary Care

Monitor chronic conditions between visits through symptom reporting, blood pressure, glucose, weight, mood, and medication adherence trends.

Nephrology

Monitor kidney health through blood pressure trends, fluid and weight tracking, symptom reporting, and medication adherence.

Neurology

Track neurologic symptoms, mobility changes, medication adherence, and functional status through structured assessments and monitoring.

Gastroenterology

Support ongoing behavioral health care through mood screening, medication adherence monitoring, risk assessment, and condition-specific protocols.

Behavioral Health

Support ongoing behavioral health care through mood screening, medication adherence monitoring, risk assessment, and condition-specific protocols.

Multi-Specialty

Manage multiple chronic conditions from one platform with symptom tracking, medication adherence monitoring, and specialty-specific care protocols.

When Patients Engage, Care Programs Scale

4.8 stars. 800+ patient reviews. Every rating below is unsolicited.
No incentives. No campaigns.

4.8

4.8

ChronicCareIQ has helped tremendously in keeping in touch with our patients on a constant and recurrent basis. It has also helped us improve our quality scores, decrease our emergency room utilization, and also decrease hospitalizations.

Dr. Salma SaigerInternist, Salma Mazhar MD PA Primary Care Clinic

Doctors are not going to be able to live without ChronicCareIQ. The convenience and regular contact with patients is the big key going forward.

Dr. Gary P. JonesThoracic Surgeon, Louisiana Cardiovascular & Thoracic Institute

As a healthcare provider committed to delivering the highest quality of care, ChronicCareIQ has become an indispensable ally in our mission. The platform's impact on patient outcomes, from reducing hospital admissions to enhancing communication and achieving financial success, has exceeded our expectations.

Dr. Jim Carmical MDPrimary Care Physician, Woodside Medical

I’ve really been pleased with our patient retention rate with ChronicCareIQ. Patients are very thankful for it and want to continue using it.

Dr. Brian FlowersCardiologist, Birmingham Heart Clinic

At Chesapeake & Washington Heart Care, we've seen remarkable improvements with ChronicCareIQ. It has greatly enhanced the efficiency of our phone interactions and the promptness in updating patient care. This has been vital in providing timely and effective healthcare services to our patients.

Gina Baxter Chief Operating Officer, Chesapeake and Washington Heart Care

With ChronicCareIQ, we are better in touch with our patients, and patients feel better knowing that they have daily or regular contact with our office. We have also seen a significant decrease in office call volume.

Dr. James WestInternist, Perimeter North Internal Medicine

ChronicCareIQ has helped tremendously in keeping in touch with our patients on a constant and recurrent basis. It has also helped us improve our quality scores, decrease our emergency room utilization, and also decrease hospitalizations.

Dr. Salma Saiger Internist, Salma Mazhar MD PA Primary Care Clinic

FAQ

Which patients are the best fit for BHI or CoCM?

BHI and CoCM may be a strong fit for patients with behavioral health conditions or behavioral health needs that require ongoing support between visits. Common examples include depression, anxiety, substance use concerns, medication-management needs, or behavioral health symptoms connected to chronic medical conditions.

Can BHI or CoCM be used with CCM, RPM, PCM, APCM, RTM, or TCM?

Many practices run behavioral health programs alongside other care-management services, but billing depends on patient eligibility, payer rules, timing, documentation, and avoiding duplicate counting of the same activity. ChronicCareIQ helps keep behavioral health workflows connected with broader care-management programs so practices can manage patient engagement, documentation, and reimbursement more consistently.

How does ChronicCareIQ support behavioral health follow-up between visits?

ChronicCareIQ helps practices organize ongoing patient outreach, symptom monitoring, screening follow-up, care-plan updates, care-team communication, and documentation. This gives teams a more consistent way to support behavioral health needs between visits without relying on disconnected notes, calls, and manual tracking.

How does ChronicCareIQ reduce manual BHI and CoCM work?

ChronicCareIQ centralizes patient communication, behavioral health follow-up, documentation, care-team workflows, time tracking, and reimbursement activity. The goal is to help practices manage BHI and CoCM more consistently while reducing administrative burden.

How does ChronicCareIQ support BHI and CoCM compliance?

ChronicCareIQ supports compliance by helping practices document qualifying interactions, track care-management activity, organize behavioral health workflows, and maintain clearer visibility into reimbursable work. This helps teams reduce manual tracking burden and prepare more confidently for internal review or payer audit.

See what modern Behavioral Health Integration looks like