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Our Mission

Our mission is to relieve suffering

We make the management of complex chronic diseases easier for patients and medical professionals.
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Why We Exist

Helping Providers Deliver Better Care Beyond Office Visits

We are leaders in chronic care management that believe better care comes from better communication. Founded in 2014, better connected patients equals better patient care.
01

Reduce Hospitalizations & ER Visits

Our solutions reduce hospitalizations and ER visits by leveraging easy-to-use technology that keep patients better connected to their physicians in between visits. Clinical teams can depend on the system to proactively capture and track changing health indicators to see which patients need intervention before costly complications occur. 
02

Improve Staff Productivity

Our solutions improve staff productivity and minimize manual workflows by automatically capturing patient status data and alerting care managers when intervention should occur. Plus, through proactive engagement, inbound phone calls and follow-up efforts can be dramatically reduced.
03

Generate Revenue For Your Practice

Our solutions generate revenue for your practice by automatically documenting all non-face-to-face activities that your team is already doing to coordinate care for your chronically ill patients. Those activities and interactions are then allocated to the right programs so you can be confident in your documentation and your reimbursements. 

Our Story

Matt Ethington, Founder of ChronicCareIQ
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Our Founder's Story

In the emergency room at 30 years old, Matt Ethington was diagnosed with Type I diabetes and told he was days, maybe hours away from being in a coma. Upon discharge, he found himself feeling scared, alone and dependent on disconnected medical care to manage a very demanding chronic disease.

Those feelings, combined with his in-depth experience in the IT industry, drove him to find a better way for fragile and chronically ill patients to be connected between visits and more confidently navigate their conditions in close partnership.

What he found was ChronicCareIQ.

Meet the Leadership Team

Matt Ethington

President & CEO
Matt leads ChronicCareIQ’s mission to help providers improve connected care workflows and patient outcomes through scalable healthcare technology solutions.
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Venkat Gogulamudi

CTO
Venkat leads platform engineering and interoperability initiatives focused on scalable connected care infrastructure and workflow automation.
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Fahad Saleem

SVP Operations
Fahad oversees operations and customer success initiatives focused on improving provider workflows and operational efficiency.
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Built For Confidence At Scale

Backed by clinical standards, enterprise-grade security, and industry recognition

AICPA SOC 2 TYPE II Certified

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Three Consecutive Years

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Veradigm Platinum

Athena Marketplace

FAQ

ChronicCareIQ supports a full range of care management services, including Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Principal Care Management (PCM), Transitional Care Management (TCM), Behavioral Health Integration (BHI/CoCM), Advanced Primary Care Management (APCM), and Remote Therapeutic Monitoring (RTM)
CCM is generally a strong fit for Medicare patients with two or more chronic conditions expected to last at least 12 months, or until the patient’s passing, and that place the patient at significant risk of decline, hospitalization, or other adverse outcomes. Common examples include diabetes, hypertension, heart failure, COPD, chronic kidney disease, and other long-term conditions requiring ongoing coordination.
CCM is commonly performed by clinical staff under the appropriate supervision of the billing provider. ChronicCareIQ software supports in-house care teams by organizing outreach, documentation, time tracking, care plan workflows, and reimbursement activity. If partner support is available, it can be positioned as an optional extension rather than a requirement.
Many practices run CCM alongside other care-management programs, but billing depends on patient eligibility, payer rules, timing, documentation, and avoiding duplicate counting of the same activity. ChronicCareIQ helps keep CCM connected with RPM, PCM, APCM, RTM, and TCM in one platform so practices can manage care coordination and reimbursement workflows more consistently.
CCM gives care teams a structured way to stay connected with patients outside the exam room. Regular outreach can help identify symptoms, medication issues, care gaps, and changes in patient status sooner, giving the practice more opportunities to intervene before the next scheduled appointment.
ChronicCareIQ helps centralize patient engagement, care-plan documentation, time tracking, call activity, reporting, and billing workflows so CCM does not become a disconnected manual process. The goal is to make CCM easier to manage at scale while supporting compliance and operational visibility.

Simplify chronic care. Start here.

See why hundreds of practices and hundreds of thousands of patients trust ChronicCareIQ.
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