Automated Care-Management Billing Optimization

BillingIQ automatically calculates optimal supported billing-code combinations for eligible care-management activity, helping your practice maximize appropriate reimbursement, avoid incompatible code combinations, and organize audit-defensible documentation.

11 years of clinical workflow experience · Audit-defensible documentation

CallerIQ is included with every ChronicCareIQ account and works alongside RiskIQ, PatientIQ, and BillingIQ in the full ChronicCareIQ suite.

Automatically Turn Eligible Care Activity Into Optimized Billing Logic

1

Eligible Care Activity Is Collected

ChronicCareIQ organizes care-management activity across patient check-ins, phone-based care coordination, follow-up, documentation, care-plan activity, device review, and program workflows, then prepares eligible activity for reimbursement review.

2

BillingIQ Builds Code Combinations

Care-management billing gets complicated quickly: base codes, add-on codes, time thresholds, provider activity, clinical-staff activity, program overlap, and documentation rules. BillingIQ calculates the optimal supported billing-code combinations for eligible activity, helping your team maximize appropriate reimbursement while avoiding incompatible code combinations.

3

Documentation Is Prepared For Review And Billing

BillingIQ organizes the supporting records your team needs for review and billing, helping your practice automate manual reimbursement workflows, support audit-defensible claims, and capture eligible care activity more consistently.

Trusted By Doctors, Loved By Patients

4.8 stars · 800+ patient reviews — every one unsolicited. Read them on Google Play and the App Store.

ChronicCareIQ has helped tremendously in keeping in touch with our patients on a constant and recurrent basis. It has also helped us improve our quality scores, decrease our emergency room utilization, and also decrease hospitalizations.

Dr. Salma SaigerInternist, Salma Mazhar MD PA Primary Care Clinic

Doctors are not going to be able to live without ChronicCareIQ. The convenience and regular contact with patients is the big key going forward.

Dr. Gary P. JonesThoracic Surgeon, Louisiana Cardiovascular & Thoracic Institute

As a healthcare provider committed to delivering the highest quality of care, ChronicCareIQ has become an indispensable ally in our mission. The platform's impact on patient outcomes, from reducing hospital admissions to enhancing communication and achieving financial success, has exceeded our expectations.

Dr. Jim Carmical MDPrimary Care Physician, Woodside Medical

I’ve really been pleased with our patient retention rate with ChronicCareIQ. Patients are very thankful for it and want to continue using it.

Dr. Brian FlowersCardiologist, Birmingham Heart Clinic

At Chesapeake & Washington Heart Care, we've seen remarkable improvements with ChronicCareIQ. It has greatly enhanced the efficiency of our phone interactions and the promptness in updating patient care. This has been vital in providing timely and effective healthcare services to our patients.

Gina Baxter Chief Operating Officer, Chesapeake and Washington Heart Care

With ChronicCareIQ, we are better in touch with our patients, and patients feel better knowing that they have daily or regular contact with our office. We have also seen a significant decrease in office call volume.

Dr. James WestInternist, Perimeter North Internal Medicine

ChronicCareIQ has helped tremendously in keeping in touch with our patients on a constant and recurrent basis. It has also helped us improve our quality scores, decrease our emergency room utilization, and also decrease hospitalizations.

Dr. Salma Saiger Internist, Salma Mazhar MD PA Primary Care Clinic

Why BillingIQ?

No Manual Code Calculation

BillingIQ automates care-management reimbursement logic so your team does not have to track rules, thresholds, codes, activity, and documentation by hand.

Built from 11 years of clinical billing experience

Susan C, Google Play Store Review

"I’m assured that my care team knows what is going on with my health on a day to day basis between visits. If I have any concerns I can discuss them with the nurse without delay."

Optimized Claims, Audit-Defensible Records

BillingIQ identifies supported code combinations and organizes billing documentation, creating a cleaner reimbursement workflow backed by audit-defensible records.

Automating reimbursement workflows helps practices using ChronicCareIQ average an additional $153/month per billable patient

Dr. Jim Carmical MD, Primary Care Physician, Woodside Medical

"ChronicCareIQ has become an indispensable ally in our mission. The platform's impact on patient outcomes, from reducing hospital admissions to enhancing communication and achieving financial success, has exceeded our expectations."

Integrated Across The Entire Suite

BillingIQ supports audit-defensible billing logic. RiskIQ helps identify who needs attention. PatientIQ gives the longitudinal patient view. CallerIQ captures qualifying phone-based care activity.

Every ChronicCareIQ customer gets the full suite from day one

Amanda Austin, MSN-NE, RN

“ChronicCareIQ has brought us closer to our patients. The ability to preemptively respond to patients has been a game-changer. Our nurses can now manage more patients effectively, ensuring better care and improved outcomes. This platform has made healthcare more accessible and responsive.”

Plugs in to the systems you already use

Native integrations with your EHRs, phone systems, and connected devices, plus an open API to meet you wherever your data lives.

BillingIQ Is Included With The Entire ChronicCareIQ Suite

BillingIQ doesn’t stand alone, it’s included with every ChronicCareIQ account. That means your practice also gets RiskIQ, PatientIQ, and CallerIQ to identify risk, coordinate follow-up, capture phone-based care activity, and document care across programs.

The Patient Risk Radar

Find eligible patients with multiple chronic conditions, support enrollment, and organize patient panels around the ongoing follow-up needs your care team already uses.

The Patient Control Center

PatientIQ gives care teams one place to review patient risk, status changes, trends, and follow-up activity over time.

The Call Capture System

CallerIQ automates manual workflows by integrating with 50+ phone systems to capture, time-stamp, and organize qualifying phone-based care activity into audit-defensible documentation.

Why Do Care Programs Fail As They Grow?

ChronicCareIQ University

Stay current on workflows, programs, reimbursement, patient engagement, and operational best practices with a comprehensive resource library built from more than 11 years of care-management experience and updated with webinars twice per month.

High-Volume Practice Consolidates Care Management, Documentation, And Billing

2,200

Patients Enrolled

93%

Billing Percentage

$160

Per Billable Hour

Home Physicians Group used ChronicCareIQ to consolidate care-management workflows, documentation, and billing across a high-volume patient population. BillingIQ helps practices automate manual reimbursement workflows by calculating optimal supported billing-code combinations and organizing supporting documentation into audit-defensible records.

“It's all hands-on deck, everyone uses CCIQ every day. It makes everything a lot more efficient and allows the team to focus more on patient care rather than administrative tracking.”

Emily Estevez, CMA, Patient Advocate Specialist at Home Physicians Group

Built For Healthcare-Grade Trust

ChronicCareIQ supports HIPAA and SOC 2 compliant workflows across patient engagement, care-management documentation, and reimbursement operations.

Your patient data, care-management documentation, and workflow activity are handled to the standards healthcare organizations expect.

AICPA SOC 2 TYPE II Certified

HIPAA Compliance

FAQ

Is BillingIQ included with ChronicCareIQ?

Yes. BillingIQ is included as part of the full ChronicCareIQ suite for every ChronicCareIQ customer.

What does BillingIQ do?

BillingIQ calculates optimal supported billing-code combinations for eligible care-management activity and organizes the supporting documentation into audit-defensible records.

Does BillingIQ replace our billing team?

No. BillingIQ supports your billing and care-management teams by automating code-combination logic, reducing manual reimbursement workflows, and organizing supporting documentation for review and billing.

How does BillingIQ help maximize reimbursement?

BillingIQ evaluates eligible care-management activity against supported code-combination logic, helping practices identify optimal reimbursable code combinations, avoid incompatible combinations, and maintain audit-defensible documentation.

How does BillingIQ fit with the rest of the platform?

BillingIQ supports billing-code optimization. RiskIQ helps identify which patients may need attention. PatientIQ gives the longitudinal patient view. CallerIQ captures qualifying phone-based care activity.

See BillingIQ In Action

See how BillingIQ helps your practice reduce manual billing workflows, calculate audit-defensible code combinations, and turn care management into a more intelligent profit center.