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Apex Clinical Services Improves Communication, Reduces Hospitalizations With a Single Platform

Apex Clinical Services Improves Communication, Reduces Hospitalizations With a Single Platform

Healthcare solutions provider managing 23 practices scales care management to several thousand patients with ChronicCareIQ.
Apex Clinical Services

Results

Apex utilizes ChronicCareIQ as their main platform around the clock to manage their CCM and RPM programs.

With ChronicCareIQ, the practice:

  • Automated alerts and responses on assessments and questionnaires, saving significant time
  • Combined CCM and RPM in one platform
  • Created a communication point with patients, letting them know their providers are watching out for them
  • Increased patient engagement using the CCIQ app
  • Improved patients’ abilities to manage their conditions, ultimately reducing hospitalizations

Background

Apex Clinical Services supports aging and chronically ill patients across the United States, led by David Hernandez, RN.

Apex partners with 23 practices and serves more than 10,000 patients nationwide, delivering comprehensive CCM and RPM programs that strengthen care, improve visibility, and support better outcomes.

The Objective

In 2025, Apex partnered with ChronicCareIQ after searching for a comprehensive program that could support and refine their workflows.

They needed a strong partnership where ChronicCareIQ would manage the technology, allowing Apex to focus on delivering the service.

David Hernandez, RN, CEO, Apex Clinical Services

“ChronicCareIQ was the most complete program we found at the time, that allowed us to work out workflows, and be a partner. Having that partner adhesiveness is very difficult, very unusual in the space, and that's the main reason we chose ChronicCareIQ.”

10,000
Patients Under Care Management
2,200
Patients Enrolled In CCM/RPM

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